Legal Information

Refund Policy

Last updated: August 6, 2026. Review MakeySite's clear guidelines regarding project deposits, milestone payments, and refund eligibility for our web development and design services.

At MakeySite (https://makeysite.com), we take pride in delivering professional native PHP and Tailwind web development services starting at ₹4,999. Because custom web design and software engineering require dedicated human hours, resource allocation, and immediate digital code architecture, we maintain a transparent, fair refund policy.

1 Project Initiation & Deposits

When you commission a project with MakeySite, initial deposits or upfront milestone payments are allocated toward resource scheduling, initial wireframing, and custom code setup.

  • Before Work Commences: If you cancel a project before any design or development work has started and within 24 hours of payment, you may be eligible for a 100% refund minus minor third-party transaction processing fees.
  • After Work Commences: Once mockups, database schemas, or code architecture have begun, initial deposits are generally non-refundable as engineering hours have been expended.

2 Milestone & Progress Payments

For multi-stage projects, payments tied to completed milestones (such as layout approval or backend integration) are non-refundable once that specific milestone has been reviewed, approved, or deployed by the client. If a project is terminated midway by the client, billing is adjusted based on the percentage of actual development work completed.

3 Final Delivery & Source Code Handover

Once final source files, database migrations, or production deployments have been successfully handed over to the client following full payment, refund requests cannot be accommodated due to the digital and reproducible nature of software assets.

4 Revision & Quality Assurance Guarantee

Instead of arbitrary refunds after code delivery, MakeySite provides a structured revision process during development. We work closely with you through designated feedback rounds to ensure your web portal or business site matches your exact requirements before final sign-off.

5 Contact & Refund Requests

If you have unique circumstances or wish to discuss a project status regarding billing or refunds, please reach out to our management team directly: